🔁 Return & Refund Policy
Shop Harley-Davidson Spare Parts with Confidence at JeffHarleyGarage.com
At JeffHarleyGarage.com, your satisfaction is our top priority. We are committed to delivering high-quality Harley-Davidson spare parts that meet your expectations. If you are not completely satisfied with your purchase, we’re here to help with a clear and fair return policy.
✅ Eligibility for Returns
To be eligible for a return, the item must meet the following conditions:
Returned within 14 days of the delivery date
Must be unused, uninstalled, and in original packaging
Accompanied by the original receipt or proof of purchase
⚠️ Note: Items that have been used, installed, or damaged after delivery are not eligible for return.
🚫 Non-Returnable Items
Certain items cannot be returned, including:
Electrical components and wiring
Custom or special-order parts
Items marked as “Final Sale” or “Non-Returnable”
Items damaged due to improper installation or misuse
💸 Refunds
Once your return is received and inspected:
You will receive an email notification of receipt and approval status
Approved returns will be refunded to your original payment method
Please allow 5–10 business days for the refund to appear in your account
Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong item shipped or defective product).
🔄 Exchanges
Need to exchange an item for a different part or size?
Contact our support team at info@jeffharleygarage.com with your order number and reason for exchange
Exchanges are processed based on product availability
Additional shipping charges may apply
📦 Return Shipping
Customers are responsible for return shipping unless the item was incorrect or defective.
❗Damaged or Defective Items
If your item arrives damaged, defective, or incorrect:
Email us within 3 days of delivery at info@jeffharleygarage.com
Include your order number, clear photos of the issue, and a description
We will resolve the issue with a replacement, refund, or credit
📝 Return Instructions
To initiate a return, please:
Contact our team at info@jeffharleygarage.com
Provide your order number and reason for return
Wait for return authorization and instructions
Ship the item to the return address provided
📬 Contact Us
Have questions or need assistance?
Jeff Harley Garage – Returns Department
📍 908/35 Corio St, Geelong VIC 3220
📞+61423066255
📧 info@jeffharleygarage.com
We appreciate your business and are dedicated to keeping your Harley running strong with quality parts and excellent service.