🔒 Privacy Policy for JeffHarleyGarage.com

Welcome to JeffHarleyGarage.com. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, interact with our services, or purchase genuine Harley-Davidson spare parts from our online store.

Your trust is our fuel. We are committed to maintaining your privacy and ensuring that your personal data is handled responsibly and securely.

1. 📥 Information We Collect

When you use our website, we collect both personal and non-personal information to fulfill orders, improve user experience, and ensure secure, high-quality service.

a. Information You Provide Directly:

• Full Name

• Email Address

• Phone Number

• Billing & Shipping Address

• Payment Information (processed securely via third-party platforms)

• Order Details

• Customer Service Interactions (emails, messages, etc.)

b. Information Collected Automatically:

• IP Address

• Device Type (mobile, desktop, tablet)

• Browser Type and Version

• Time Zone and Location

• Pages Visited & Click Behavior

• Referring URL

c. Cookies and Tracking Technologies:

We use cookies, web beacons, and pixels to personalize your shopping experience, remember login details, track cart activity, and analyze site traffic for better performance.

2. 🎯 How We Use Your Information

We only use your data where legally allowed, and for the following purposes:

• Process and deliver your orders efficiently

• Provide order confirmations, tracking details, and customer service support

• Communicate product updates, promotional offers, or newsletters (only if you subscribe)

• Improve site performance, usability, and product recommendations

• Detect, prevent, and respond to fraud or unauthorized activity

• Comply with legal obligations, tax regulations, and record-keeping

3. 🔐 Data Security & Protection

We implement multiple layers of security to protect your information:

• SSL (Secure Socket Layer) encryption

• Firewalls and malware scanning

• Secure checkout via trusted payment gateways (e.g., Stripe, PayPal)

• Restricted access to your personal data within our organization

• Regular audits and data protection training for staff

4. 📦 Sharing Your Information

We do not sell or rent your personal information to third parties.

We only share your information when necessary with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., UPS, FedEx, USPS)

• Email service providers (for newsletters or transactional emails)

• Law enforcement or regulatory agencies (if required by law)

All third parties we work with are contractually obligated to maintain data confidentiality and comply with privacy laws.

5. ✉️ Marketing & Communication

If you sign up for our newsletter, you may receive occasional emails about new Harley-Davidson parts, seasonal promotions, garage tips, and product reviews.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly at info@jeffharleygarage.com.

We do not spam and respect your inbox.

6. 🍪 Use of Cookies

We use cookies to:

• Keep track of items in your shopping cart

• Store login details and session information

• Analyze performance using Google Analytics

• Personalize content and product suggestions

• Enable remarketing via platforms like Facebook and Google Ads

You can choose to accept or decline cookies in your browser settings.

7. ⏳ Data Retention

We retain your information as long as it’s necessary for the purposes outlined in this policy:

• Order and transaction records: Retained for accounting and legal compliance

• Email communications: Retained for customer service purposes

• Website analytics: Stored anonymously and used for internal improvements

Once data is no longer required, we securely delete or anonymize it.

8. 🌍 International Data Transfers

If you access our site from outside the United States, please note that your data may be transferred, processed, or stored in the U.S. By using our website, you consent to this transfer.

We ensure that appropriate safeguards are in place in accordance with applicable data protection laws, including the GDPR (for EU visitors).

9. 👤 Your Data Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you

• Request correction of inaccurate or outdated data

• Request deletion of your personal data (where legally permitted)

• Object to processing for direct marketing purposes

• Request restriction or portability of your data

To exercise these rights, please contact us at info@jeffharleygarage.com. We respond to all requests within 30 days.

10. 🧒 Children’s Privacy

JeffHarleyGarage.com is not intended for individuals under the age of 13. We do not knowingly collect or store information from children. If we discover that data has been collected from a child without parental consent, we will delete it immediately.

11. 🔄 Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, legal requirements, or new services. Any updates will be posted on this page with a revised effective date.

We recommend reviewing this policy regularly to stay informed.

📬 Contact Us

Have questions, concerns, or need help managing your data?

Jeff Harley Garage
📍 908/35 Corio St, Geelong VIC 3220
📞 +61423066255
📧 info@jeffharleygarage.com

JeffHarleyGarage.com
Driven by Performance. Protected by Privacy.